Support
We're here to help. Reach out anytime — we typically reply within 24–48 hours.
Whether you're using one of our apps, need help with a project we've built for you, or want to report a bug, this page tells you exactly how to get in touch and what to expect.
How to get the fastest response
When contacting support, please include:
- The name of the app or service you're using.
- The version of the app and your device model / OS version.
- A clear description of the issue and the steps to reproduce it.
- Screenshots or screen recordings if possible.
Response Times
- General inquiries: 24–48 hours
- Bug reports: 1–3 business days
- Critical issues (production down): as fast as possible
Frequently Asked Questions
What platforms do you build for?
We build mobile applications for iOS and Android, using native technologies (Swift, Kotlin) as well as cross-platform frameworks (Flutter, React Native). We also handle backend integration via Firebase, REST, and GraphQL APIs.
Can you help me publish my app to the App Store and Google Play?
Yes. We provide complete deployment support — preparing builds, configuring App Store Connect and Google Play Console, writing store descriptions, designing screenshots, and submitting for review.
Do you offer ongoing maintenance after launch?
Absolutely. We offer maintenance plans that include bug fixes, OS update compatibility, performance monitoring, and minor feature additions. Contact us for a custom plan.
How long does it take to build an app?
Timelines depend on scope and complexity. A simple MVP can take 4–6 weeks, while a fully featured production app may take 3–6 months. We'll give you a precise estimate after reviewing your requirements.
Do you sign NDAs?
Yes. We're happy to sign a Non-Disclosure Agreement before discussing project details, especially for early-stage startups and confidential ideas.
How do I request a new feature?
Send your request to abbas_waseem00@icloud.com with a description of the feature and the problem it solves. We review every request and prioritize based on overall product roadmap.
Where can I read your Privacy Policy and Terms?
You can read our Privacy Policy and Terms of Service at any time. Both are also linked in the footer of every page.
Still need help?
If your question wasn't answered above, just send us a message — we read every email.
Email: abbas_waseem00@icloud.com
Phone: +92 325 7600071